The Nigerian Communications Commission (NCC) has approved a 50% tariff hike for telecom services. The adjustment, aimed at addressing rising operational costs, will enable operators to invest in better infrastructure, improve customer service, and expand network coverage. While this is expected to enhance service quality, Nigerians will face higher costs for calls, SMS, and data.
According to a statement from the regulator’s spokesman, Reuben Muoka, the approved price adjustment is significantly lower than the “over 100% increase” initially proposed by some network operators. He explained that the decision was influenced by ongoing industry reforms designed to promote sustainability within the sector.
The regulator further clarified that the increase is in line with its mandate under Section 108 of the Nigerian Communications Act, 2003, which grants it the authority to regulate and approve tariffs and charges set by telecom operators.
The statement highlighted that telecom tariffs have remained unchanged since 2013, despite rising operational costs for providers. The approved adjustment aims to bridge the gap between these costs and current rates while maintaining service quality for consumers.
The Commission noted that the decision was made after extensive consultations with stakeholders from both the public and private sectors, ensuring a balance between sustaining the telecom industry and mitigating the financial burden on Nigerian households and businesses.
The NCC has directed telecom operators to implement the new tariffs with transparency and fairness. Providers are also required to educate the public about the revised rates and ensure noticeable improvements in service quality as part of the process.
The Commission reassured Nigerians that it understands the financial challenges they face and is committed to minimizing the impact of the tariff adjustment.